What to Expect

• Volunteering at a major Christian concert tour is fast-paced, fun, and incredibly rewarding.
• You’ll help support the event, artists, and child-sponsorship partners.
• Expect to be on your feet, moving around, and interacting with guests.
• Our team will walk you through your assigned duties using the event partner’s instructions.
• You’ll serve, meet great people, and enjoy the show throughout the night.
• No prior experience needed — just a great attitude and willingness to help!

Venue-specific details (parking, entrance, and check-in location) are sent 24–48 hours before each event.

Important: Volunteer spots are limited and fill quickly. If you sign up, please make every effort to attend. If something changes and you can no longer serve, please email [email protected] as soon as possible so we can secure a replacement.

Volunteer Requirements

Physical Requirements

Volunteers are responsible for ensuring they are physically capable of standing and walking for extended periods, moving quickly when necessary, and navigating stairs or large venues.

Age Requirement

18+: May volunteer independently. Ages 15–17: May perform only approved, limited tasks with parent/legal guardian permission and direct supervision by a registered adult. Under 15: May not volunteer or assist.

Minors and supervisors must register for the same event, check in together, and stay together throughout the event. Supervisors must list each minor during registration.

Parents/legal guardians supervising their own children may authorize participation through registration. Other supervisors must already hold written parental permission naming the minor, event, and supervisor, retain it, and provide it upon request. CC ordinarily relies on their confirmation without routinely collecting or independently verifying permission, unless law, partner, or venue requirements require otherwise.

Minors may not work behind sponsorship tables, handle money, payment information or completed forms, collect personal information, or perform other prohibited tasks.

The event partner sets eligibility rules and retains final program approval; venue entry rules also apply. CC applies those rules at registration and check-in under delegated authority. Proof of age may be requested.

Volunteer Responsibilities

Volunteer roles support the event’s child-sponsorship partner. Depending on the event partner’s assignments and applicable age restrictions, you may help with:

• Sponsorship table support (answering questions, helping guests understand the process)
• Passing out child sponsorship packets during intermission & at the end of the show
• Collecting completed packets and assisting guests through the sign-up steps
• Helping attendees find open sponsorship packets that match their interests
• Guiding guests to the correct table or rep when they’re ready to sponsor
• Cheering on and celebrating new sponsors throughout the night
• Light line flow awareness to help guests find sponsorship areas easily
• Supporting the child-sponsorship partner with any simple administrative tasks related to sponsorships

You’ll receive a quick, clear walkthrough of your assignment from the event’s child-sponsorship partner as soon as you arrive.

Day-of Checklist

• Confirm your involvement via text 24–48 hours prior to the event if requested
• Arrive early (allow plenty of time for traffic + parking)
• Bring a fully charged phone
• Wear comfortable close-toed shoes
• Dress appropriately and in layers (arenas can be hot or cold)
• Check your email/texts for your arrival instructions
• Be prepared for standard venue security screening (bag checks, metal detectors)
• Outside food or beverages may not be permitted by the venue
• Food and drinks are not provided by Concert Connection or the child-sponsorship partner